Alerts

Last update: May 14, 2025 - 12:02pm

A Canada Post service disruption could occur as early as May 22, 2025. The service strike may delay your bill. It’s important to stay on top of bill payments, ensuring your bills are paid by the due date to avoid delays or late payment fees! Switch to E-…

Last update: March 30, 2025 - 10:02am

Update We are pleased to inform you that all power has been restored in the Gananoque area, with the exception of a couple of isolated events involving downed trees. If you are still experiencing any issues, please call 1-1-844-601-WIRE(9473)…

Last update: March 30, 2025 - 8:00am

We are experiencing a power outage due to freezing rain and fallen trees affecting approximately 1200 customers. Our crews have been dispatched and are clearing the trees, assessing the damage and restoration time. Further updates and an estimated time…

Last update: March 29, 2025 - 6:30pm

Update We are pleased to inform you that all power has been restored in the Gananoque area. If you are still experiencing any issues, please call 1-1-844-601-WIRE(9473) Thank you for your patience and cooperation during this unplanned power…

Last update: March 29, 2025 - 4:08pm

The Gananoque area experienced significant outages due to freezing rain and winds. We are pleased to inform you that power has been restored to approximately 2080 customers. Our crews are diligently working to restore power to all remaining affected…

Last update: March 29, 2025 - 2:51pm

Update The Gananoque area experienced significant outages due to freezing rain and winds. We are pleased to inform you that power has been restored to approximately 2050 customers. Our crews are diligently working to restore power to all remaining…

Last update: March 29, 2025 - 11:44am

Update 11:30 am Power has been restored in most areas. Small pockets of service are still without power due to falling tree branches and a couple of broken poles. We are currently working to restore power as quickly and safely as possible. Our team…

Last update: March 29, 2025 - 10:09am

March 29 @ 10:00 am We are experiencing a power outage due to the freezing rain. Crews have been dispatched and are currently assessing the damage and restoration time: further updates and an ETR to follow.

Last update: March 28, 2025 - 3:15pm

March 28-2025 Environment Canada has issued the following alert for the Gananoque Area.Eastern Ontario Power is currently preparing for a severe weather event triggered by freezing rain. These conditions can lead to outages due to ice build-up and/or…

Unplanned Power Outage

March 29 @ 10:00 am

We are experiencing a power outage due to the freezing rain. Crews have been dispatched and are currently assessing the damage and restoration time: further updates and an ETR to follow.