Possible Canada Post Service Disruption - Go E-billing
Unplanned Power Outage - Update
Unplanned Power Outage
Unplanned Power Outage - Update
Unplanned Power Outage - Update
Unplanned Power Outage - Update
Unplanned Power Outage - Update
Unplanned Power Outage
Environment Canada Weather Alert
Last update:
A Canada Post service disruption could occur as early as May 22, 2025. The service strike may delay your bill. It’s important to stay on top of bill payments, ensuring your bills are paid by the due date to avoid delays or late payment fees!
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Update
We are pleased to inform you that all power has been restored in the Gananoque area, with the exception of a couple of isolated events involving downed trees.
If you are still experiencing any issues, please call 1-1-844-601-WIRE(9473)…
We are experiencing a power outage due to freezing rain and fallen trees affecting approximately 1200 customers. Our crews have been dispatched and are clearing the trees, assessing the damage and restoration time. Further updates and an estimated time…
Update
We are pleased to inform you that all power has been restored in the Gananoque area.
If you are still experiencing any issues, please call 1-1-844-601-WIRE(9473)
Thank you for your patience and cooperation during this unplanned power…
The Gananoque area experienced significant outages due to freezing rain and winds. We are pleased to inform you that power has been restored to approximately 2080 customers. Our crews are diligently working to restore power to all remaining affected…
Update
The Gananoque area experienced significant outages due to freezing rain and winds. We are pleased to inform you that power has been restored to approximately 2050 customers. Our crews are diligently working to restore power to all remaining…
Update 11:30 am
Power has been restored in most areas. Small pockets of service are still without power due to falling tree branches and a couple of broken poles. We are currently working to restore power as quickly and safely as possible. Our team…
March 29 @ 10:00 am
We are experiencing a power outage due to the freezing rain. Crews have been dispatched and are currently assessing the damage and restoration time: further updates and an ETR to follow.
March 28-2025
Environment Canada has issued the following alert for the Gananoque Area.Eastern Ontario Power is currently preparing for a severe weather event triggered by freezing rain. These conditions can lead to outages due to ice build-up and/or…
It is the law to have utilities located before you dig under the Occupational Health and Safety Act (Construction Projects 228). This means that before you dig, drill, auger or drive stakes into the ground, you must have had all underground services located. It's vital that you know what lies beneath the ground, not only for your safety, but also to prevent costly repairs.
One of our trained technicians will ensure that the location of Eastern Ontario Power owned underground electrical cables is marked and you are left with a drawing of the locate. You may be left with specific direction that includes hand digging a particular section.
It is important that your locates are done in short proximity of when you expect to complete the work. Weather elements can remove markings that identify underground equipment. If your underground project is not completed within 30 days from when the underground locate is completed, you must request another locate.
To make arrangements for an underground hydro locate call: