Skip to main content Skip to main menu Skip to footer
FortisOntario

Header menu

  • Account login
  • Contact us
Home

Main navigation

  • About Us
    • Corporate Policies
    • Customer News & Media
    • Community Involvement
    • Service Area Map
    • Regulatory
    • Contact us
      • Online Contact Form
  • Customer Service
    • Start, Move or Cancel Service
      • Residential Customer
      • Commercial Customer
      • Landlords and Property Managers
    • Billing & Payments
      • About Your Utility Bill
      • Payment Options
      • Paperless Billing
      • Equal Payment Plan (EPP)
    • Rates & Usage
      • Residential Rates
      • Commercial Rates
      • Choosing Your Price Plan
      • Tools & Calculators
    • Financial Assistance
      • Ontario Electricity Support Program
      • Low-income Energy Assistance Program
      • Save on Energy Programs
    • Contact us
  • Conservation
    • Connecting Distributed Energy
      • Net Metering
    • Electric Vehicles (EVs)
    • Green Button
    • Load Capacity Map
    • Save on Energy Programs
      • Residential Customers
      • Commercial Customers
  • Safety
    • Electrical Inspections
    • 24 Hour Emergency Service
    • Surge Protection
    • Cable Locates and Digging
    • Tree Trimming & Removal
    • Kid's Corner
  • Power Outage
    • Planned Power Outages
  • Forms
  • Career

Header menu

  • Account login
  • Contact us

Mobile navigation

  • About Us
    • Corporate Policies
    • Customer News & Media
    • Community Involvement
    • Service Area Map
    • Regulatory
    • Contact us
      • Online Contact Form
  • Customer Service
    • Start, Move or Cancel Service
      • Residential Customer
      • Commercial Customer
      • Landlords and Property Managers
    • Billing & Payments
      • About Your Utility Bill
      • Payment Options
      • Paperless Billing
      • Equal Payment Plan (EPP)
    • Rates & Usage
      • Residential Rates
      • Commercial Rates
      • Choosing Your Price Plan
      • Tools & Calculators
    • Financial Assistance
      • Ontario Electricity Support Program
      • Low-income Energy Assistance Program
      • Save on Energy Programs
        • Residential Programs
        • Commercial Programs
    • Contact us
  • Conservation
    • Connecting Distributed Energy
      • Net Metering
    • Electric Vehicles (EVs)
    • Green Button
    • Load Capacity Map
    • Save on Energy Programs
      • Residential Customers
      • Commercial Customers
  • Safety
    • Electrical Inspections
    • 24 Hour Emergency Service
    • Surge Protection
    • Cable Locates and Digging
    • Tree Trimming & Removal
    • Kid's Corner
  • Power Outage
    • Planned Power Outages
  • Forms
  • Career

Alerts

Section navigation

Customer Service

  • About Us
    • Corporate Policies
    • Customer News & Media
    • Community Involvement
    • Service Area Map
    • Regulatory
    • Contact us
      • Online Contact Form
  • Customer Service
    • Start, Move or Cancel Service
      • Residential Customer
      • Commercial Customer
      • Landlords and Property Managers
    • Billing & Payments
      • About Your Utility Bill
      • Payment Options
      • Paperless Billing
      • Equal Payment Plan (EPP)
    • Rates & Usage
      • Residential Rates
      • Commercial Rates
      • Choosing Your Price Plan
      • Tools & Calculators
    • Financial Assistance
      • Ontario Electricity Support Program
      • Low-income Energy Assistance Program
      • Save on Energy Programs
        • Residential Programs
        • Commercial Programs
    • Contact us
  • Conservation
    • Connecting Distributed Energy
      • Net Metering
    • Electric Vehicles (EVs)
    • Green Button
    • Load Capacity Map
    • Save on Energy Programs
      • Residential Customers
      • Commercial Customers
  • Safety
    • Electrical Inspections
    • 24 Hour Emergency Service
    • Surge Protection
    • Cable Locates and Digging
    • Tree Trimming & Removal
    • Kid's Corner
  • Power Outage
    • Planned Power Outages
  • Forms
  • Career

Customer Service

Image
VAF
 
Welcome to Customer Service. Here you'll find information and resources to help you manage your electricity service, including new account setup, rates and usage, billing and payments, and financial assistance programs. 
 
You can also access self-service tools to manage your account online. If you have questions or need support, our Customer Service team is ready to assist.

Breadcrumb

  1. Home
  2. Customer Service

Contact Information

Eastern Ontario Power P.O. Box 1179 Cornwall, Ontario K6H 5V3
Monday to Friday
8:30am - 4:30pm
24-Hour Emergency
1-844-601-WIRE (9473)
Customer Service
613-382-2118
Contact us
  • Facebook
  • Twitter

©2026 Eastern Ontario Power

FortisOntario is a registered trademark of Fortis Inc. used under license

Footer menu

  • FortisOntario
  • Careers
  • Online Resources
  • Terms and Conditions
  • Privacy Policy