Customer News & Media

Eastern Ontario Power is committed to keeping its customers informed about our current programs and services, any changes in our services that may affect them, and about our work in the community.

You will find our recent announcements and media releases listed below If you have any questions, please contact us.

Please find the Fall/Winter edition of Eastern Ontario Power's newsletter here  
The Ontario Energy Board (OEB) announced today that electricity prices under the Regulated Price Plan (RPP) for households, small business and farms…
During the month of October and November, our partner vendor Utility Pulse will be conducting the annual customer satisfaction survey.  This…
Canadian Niagara Power has applied to the Ontario Energy Board for distribution rate and other adjustments, proposed to be effective January 1, 2025…
Please see the Spring/Summer edition of Eastern Ontario Power's newsletter here.
Effective May 1, 2024, the Ontario Energy Board’s (OEB) winter ban on electricity disconnections for non-payment of hydro bills by residential…
Alternative pricing options are now available for Net Metering customers.  Find out more here or go to the OEB website.
Please see our latest newsletter here.
Green Button is a standardized data format that gives residential and business energy customers an option to easily access and securely transfer…
During the month of October, our partner vendor Utility Pulse will be conducting the annual customer satisfaction survey.  This is a phone based…
Gary Smith, Chair of the Board of FortisOntario, today announced the appointment of Glen King as President and Chief Executive Officer, FortisOntario…
Please see our latest newsletter here.
On May 1, 2023, summer Time-of-Use (TOU) hours and the change in the Tiered threshold for residential customers under the OEB’s Regulated Price Plan…
Effective January 1, 2023, please see the Ontario Energy Board's notice to customers of Eastern Ontario Power in respect of distribution rates below…
Please see our latest newsletter here.