Customer News & Media

Eastern Ontario Power is committed to keeping its customers informed about our current programs and services, any changes in our services that may affect them, and about our work in the community.

You will find our recent announcements and media releases listed below If you have any questions, please contact us.

Please see the Spring/Summer edition of Eastern Ontario Power's newsletter here.
Effective May 1, 2024, the Ontario Energy Board’s (OEB) winter ban on electricity disconnections for non-payment of hydro bills by residential…
Alternative pricing options are now available for Net Metering customers.  Find out more here or go to the OEB website.
Please see our latest newsletter here.
Green Button is a standardized data format that gives residential and business energy customers an option to easily access and securely transfer…
During the month of October, our partner vendor Utility Pulse will be conducting the annual customer satisfaction survey.  This is a phone based…
Gary Smith, Chair of the Board of FortisOntario, today announced the appointment of Glen King as President and Chief Executive Officer, FortisOntario…
Please see our latest newsletter here.
On May 1, 2023, summer Time-of-Use (TOU) hours and the change in the Tiered threshold for residential customers under the OEB’s Regulated Price Plan…
Effective January 1, 2023, please see the Ontario Energy Board's notice to customers of Eastern Ontario Power in respect of distribution rates below…
Please see our latest newsletter here.
Please find a copy of our latest newsletter here!
The Ontario Electricity Rebate (“OER”) provides eligible customers with a 17% reduction on the amount of their bill before HST (O. Reg 363/16).…
The Ontario Business Costs Rebate Program provides eligible businesses with rebate payments up to 100 per cent on property taxes and energy costs, in…
The Ontario government has set electricity rates at the off-peak rate of 8.2¢/kWh, 24 hours per day from January 18 – February 7, 2022. Households,…