Welcome to Eastern Ontario Power

We proudly and safely distribute electricity to over 3,500 customers in the Gananoque area. Canadian Niagara Power Inc. ("Eastern Ontario Power") is also responsible for the maintenance of the local electricity distribution system.

Our website provides you with access to a broad range of information, whether you are a residential or commercial customer. With a long history of serving our communities, Eastern Ontario Power takes great pride in providing professional service and competitive rates to our customers.

If you are unable to find the information you require within our website, or have further questions, please contact us at our Customer Service Centre at 613.382.2118. You can also reach our team of customer service representatives by completing our online contact form.

Recent News & Media

COVID-19: Time-of-Use Rates Suspended for 45 Days – (March 24, 2020)

Tuesday, March 24, 2020

The Government of Ontario is providing temporary 45-day emergency relief to support Ontarians impacted by the global COVID-19 outbreak. As of Tuesday, March 24, 2020, households, farms and small businesses who pay time-of-use electricity rates will be charged off-peak rates 24 hours a day, seven days a week.”

Time of Use prices of 10.1 cents per kilowatt hour begin March 24, 2020.

Click here for details.

Fraud Awareness

Wednesday, March 25, 2020

Click here for more information.

COVID-19 and Your Electricity Service

Thursday, March 19, 2020

As the coronavirus (COVID-19) pandemic continues to evolve, I’m reaching out to share details about how Canadian Niagara Power Inc. is responding and how we are ensuring that you will continue to receive the electricity you depend on from us.
Click here for more.

Response to COVID-19

Friday, March 13, 2020

EOP has taken precautionary measures in response to COVID-19, by closing our doors to visitors. This is to support the ongoing safety of our workers and customers.
There are many ways you can contact the office; by phone, email or sign up for ebilling or preauthorized payments.
We will continue to monitor the situation and post updates as they become available.
We appreciate your understanding and please remember that for 24x7 power outage/emergencies, please call 1.844.601.9473.

Potential ice storm threatens Eastern Ontario

Monday, December 30, 2019

Eastern Ontario Power is prepared to respond to the significant ice storm, heavy snow and high winds threatening most of Ontario. Freezing rain or ice pellets will change to snow this afternoon. Ice accumulation on lines, electrical equipment and fallen tree limbs may cause damage resulting in power outages.

We have been tracking the incoming storm and have crews and equipment ready to respond as quickly and safely as possible.

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