Eastern Ontario Power
Emergency / Power Outage - 1-844-601-WIRE Electrical Safety Community Involvement signup 2020 Price Plan Choice Annual Scorecard
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Welcome to Eastern Ontario Power

 

We proudly and safely distribute electricity to over 3,500 customers in the Gananoque area. Canadian Niagara Power Inc. ("Eastern Ontario Power") is also responsible for the maintenance of the local electricity distribution system.

Our website provides you with access to a broad range of information, whether you are a residential or commercial customer. With a long history of serving our communities, Eastern Ontario Power takes great pride in providing professional service and competitive rates to our customers.

If you are unable to find the information you require within our website, or have further questions, please contact us at our Customer Service Centre at 613.382.2118. You can also reach our team of customer service representatives by completing our online contact form.

 

Recent News & Media

The New Customer Portal Has Arrived!

Saturday, October 31, 2020

We're excited to bring you our newly designed customer self-help portal.  Please see below for all the details including the contest or you can register at https://myaccount.cnpower.com/.  

If you are an existing ebilling customer, it's important you register with the new portal soon as the former product will no longer be available after December 15th, 2020.  Please contact the office during business hours with any questions you may have or require help registering.

 

Time of Use Customers - price plan choice

Tuesday, October 13, 2020

If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020.  Please see the following links for more information:
 

Make Your Voice Count - Online Survey!

Thursday, September 10, 2020

CNPI is working on their next plan.  We would appreciate your participation by joining the online survey.  For more information, please see the following:
Make Your Voice Count
 

Power has been Restored

Tuesday, August 4, 2020

Update - All power has been restored. 
Thank you for your patience during this unplanned Hydro One power outage 
 

Unplanned Power Outage

Tuesday, August 4, 2020

Unplanned Power Outage - August 4th-2020
We are experiencing an unplanned power outage from the Hydro One feed affecting  the Town of Gananoque. Our crews and Hydro One crews have been dispatch. No ETA on restoration. We will be updating our site regularly. Thank you for your patience during this unplanned Hydro One outage.