Skip to main content Skip to main menu Skip to footer
FortisOntario

Header menu

  • Account login
  • Contact us
Home

Main navigation

  • About Us
    • Corporate Policies
    • Customer News & Media
    • Community Involvement
    • Service Area Map
    • Regulatory
    • Contact
      • Online Contact Form
  • Residential
    • About Your Utility Bill
    • Choosing Your Price Plan
    • Electricity Rates
    • New Accounts
    • Moving or Cancellation of Service
    • Landlords and Property Managers
    • Tools & Calculator
    • Conservation & Demand Management Programs
    • Payment Options
    • Cable Locates and Digging
    • Street Light Outage
    • 24 Hour Emergency Service
    • Conditions of Service
    • Ontario Electricity Support Program (OESP)
    • 2016 Bill Changes
  • Commercial
    • Choosing Your Price Plan
    • Time-of-Use Billing
    • About Your Utility Bill
    • New Accounts
    • Moving or Cancellation of Service
    • Landlords and Property Managers
    • Electricity Rates
    • Payment Options
    • Conservation & Demand Management Programs
    • Cable Locates and Digging
    • Street Light Outage
    • 24 Hour Emergency Service
    • Conditions of Service
    • 2016 Bill Changes
  • Conservation
    • Renewable Generation
      • Net Metering
    • Electric Vehicles (EVs)
    • Green Button
    • Load Capacity Map
  • Safety
    • Electrical Inspections
    • 24 Hour Emergency Service
    • Surge Protection
    • Cable Locates and Digging
    • Tree Trimming & Removal
    • Kid's Corner
  • Power Outage
    • Planned Power Outages
  • Career Opportunities

Header menu

  • Account login
  • Contact us

Mobile navigation

  • About Us
    • Corporate Policies
    • Customer News & Media
    • Community Involvement
    • Service Area Map
    • Regulatory
    • Contact
      • Online Contact Form
  • Residential
    • About Your Utility Bill
    • Choosing Your Price Plan
    • Electricity Rates
    • New Accounts
    • Moving or Cancellation of Service
    • Landlords and Property Managers
    • Tools & Calculator
    • Conservation & Demand Management Programs
    • Payment Options
    • Cable Locates and Digging
    • Street Light Outage
    • 24 Hour Emergency Service
    • Conditions of Service
    • Ontario Electricity Support Program (OESP)
    • 2016 Bill Changes
  • Commercial
    • Choosing Your Price Plan
    • Time-of-Use Billing
    • About Your Utility Bill
    • New Accounts
    • Moving or Cancellation of Service
    • Landlords and Property Managers
    • Electricity Rates
    • Payment Options
    • Conservation & Demand Management Programs
    • Cable Locates and Digging
    • Street Light Outage
    • 24 Hour Emergency Service
    • Conditions of Service
    • 2016 Bill Changes
  • Conservation
    • Renewable Generation
      • Net Metering
    • Electric Vehicles (EVs)
    • Green Button
    • Load Capacity Map
  • Safety
    • Electrical Inspections
    • 24 Hour Emergency Service
    • Surge Protection
    • Cable Locates and Digging
    • Tree Trimming & Removal
    • Kid's Corner
  • Power Outage
    • Planned Power Outages
  • Career Opportunities

Alerts

Unplanned Power Outage - Update

Unplanned Power Outage

Unplanned Power Outage - Update

Unplanned Power Outage - Update

Unplanned Power Outage - Update

Unplanned Power Outage - Update

Unplanned Power Outage

Environment Canada Weather Alert

Last update: March 30, 2025 - 10:02am

Update We are pleased to inform you that all power has been restored in the Gananoque area, with the exception of a couple of isolated events involving downed trees. If you are still experiencing any issues, please call 1-1-844-601-WIRE(9473)…

More details

Last update: March 30, 2025 - 8:00am

We are experiencing a power outage due to freezing rain and fallen trees affecting approximately 1200 customers. Our crews have been dispatched and are clearing the trees, assessing the damage and restoration time. Further updates and an estimated time…

More details

Last update: March 29, 2025 - 6:30pm

Update We are pleased to inform you that all power has been restored in the Gananoque area.  If you are still experiencing any issues, please call 1-1-844-601-WIRE(9473) Thank you for your patience and cooperation during this unplanned power…

More details

Last update: March 29, 2025 - 4:08pm

The Gananoque area experienced significant outages due to freezing rain and winds. We are pleased to inform you that power has been restored to approximately 2080 customers. Our crews are diligently working to restore power to all remaining affected…

More details

Last update: March 29, 2025 - 2:51pm

Update  The Gananoque area experienced significant outages due to freezing rain and winds. We are pleased to inform you that power has been restored to approximately 2050 customers. Our crews are diligently working to restore power to all remaining…

More details

Last update: March 29, 2025 - 11:44am

Update 11:30 am  Power has been restored in most areas. Small pockets of service are still without power due to falling tree branches and a couple of broken poles. We are currently working to restore power as quickly and safely as possible. Our team…

More details

Last update: March 29, 2025 - 10:09am

March 29 @ 10:00 am  We are experiencing a power outage due to the freezing rain. Crews have been dispatched and are currently assessing the damage and restoration time: further updates and an ETR to follow. 

More details

Last update: March 28, 2025 - 3:15pm

March 28-2025 Environment Canada has issued the following alert for the Gananoque Area.Eastern Ontario Power is currently preparing for a severe weather event triggered by freezing rain. These conditions can lead to outages due to ice build-up and/or…

More details

Homepage

Powerline staff at work
Power Line staff at work

Welcome to Eastern Ontario Power

A downtown street with a clock tower

Services for business and industry

View your bill New account Electricity rates Ontario Electricity Support Program Planned power outage Move or Cancel Service

Price Plan Options

Learn more about choosing the plan that's right for you

Price Plan Choices

Get Rewarded for Going Green

Switch to e-billing

woman signing up for e-billing

Call before you dig

Safety

child with shovel
View your bill New account Electricity rates Report streetlight outage Planned power outage Move or cancel service

Setup a commercial account

Billing

business person on laptop

What to do when moving

Billing

moving truck interior

Ontario Clean Energy Benefits

Programs

solar panels

Latest Updates

Spring/Summer 2025 Newsletter

May 7, 2025

Potential Weather Event

Mar 28, 2025

Fall/Winter - 2024 Newsletter

Nov 4, 2024

Explore more news

Register for paperless billing in the new customer portal!

Register Here!

Contact Information

Eastern Ontario Power P.O. Box 1179 Cornwall, Ontario K6H 5V3
Monday to Friday
8:30am - 4:30pm
24-Hour Emergency
1-844-601-WIRE (9473)
Customer Service
613-382-2118
Contact us
  • Facebook
  • Twitter

©2025 Eastern Ontario Power

FortisOntario is a registered trademark of Fortis Inc. used under license

Footer menu

  • FortisOntario
  • Careers
  • Online Resources
  • Terms and Conditions
  • Privacy Policy