Update
We are pleased to inform you that all power has been restored in the Gananoque area, with the exception of a couple of isolated events involving downed trees.
If you are still experiencing any issues, please call 1-1-844-601-WIRE(9473)…
We are experiencing a power outage due to freezing rain and fallen trees affecting approximately 1200 customers. Our crews have been dispatched and are clearing the trees, assessing the damage and restoration time. Further updates and an estimated time…
Update
We are pleased to inform you that all power has been restored in the Gananoque area.
If you are still experiencing any issues, please call 1-1-844-601-WIRE(9473)
Thank you for your patience and cooperation during this unplanned power…
The Gananoque area experienced significant outages due to freezing rain and winds. We are pleased to inform you that power has been restored to approximately 2080 customers. Our crews are diligently working to restore power to all remaining affected…
Update
The Gananoque area experienced significant outages due to freezing rain and winds. We are pleased to inform you that power has been restored to approximately 2050 customers. Our crews are diligently working to restore power to all remaining…
Update 11:30 am
Power has been restored in most areas. Small pockets of service are still without power due to falling tree branches and a couple of broken poles. We are currently working to restore power as quickly and safely as possible. Our team…
March 29 @ 10:00 am
We are experiencing a power outage due to the freezing rain. Crews have been dispatched and are currently assessing the damage and restoration time: further updates and an ETR to follow.
March 28-2025
Environment Canada has issued the following alert for the Gananoque Area.Eastern Ontario Power is currently preparing for a severe weather event triggered by freezing rain. These conditions can lead to outages due to ice build-up and/or…
EOP has partnered with Innovative Research Group to launch an online customer engagement survey. This is a great opportunity to share your feedback on our preliminary plans for the 2027-2031 period. Customers with an email on file will receive a unique link. The survey is open to residential, small business, and commercial customers. Your input matters, thank you for taking part!
Opens February 11 for 4-6 weeks
Confidential responses
Watch for updates by email/phone
Chance to win a $500 prize! (No purchase necessary; EOP employees and immediate family not eligible.)