Customer News & Media

Eastern Ontario Power is committed to keeping its customers informed about our current programs and services, any changes in our services that may affect them, and about our work in the community.

You will find our recent announcements and media releases listed below If you have any questions, please contact us.

Please see our latest newsletter here.
On May 1, 2023, summer Time-of-Use (TOU) hours and the change in the Tiered threshold for residential customers under the OEB’s Regulated Price Plan…
Effective January 1, 2023, please see the Ontario Energy Board's notice to customers of Eastern Ontario Power in respect of distribution rates below…
Please see our latest newsletter here.
Please find a copy of our latest newsletter here!
The Ontario Electricity Rebate (“OER”) provides eligible customers with a 17% reduction on the amount of their bill before HST (O. Reg 363/16).…
The Ontario Business Costs Rebate Program provides eligible businesses with rebate payments up to 100 per cent on property taxes and energy costs, in…
The Ontario government has set electricity rates at the off-peak rate of 8.2¢/kWh, 24 hours per day from January 18 – February 7, 2022. Households,…
Canadian Niagara Power Inc. (Eastern Ontario Power) has applied to the Ontario Energy Board to change our electricity distribution rates. Please…
Effective June 2, 2021 the Ontario Energy Board’s (OEB) extended winter ban on electricity disconnections for non-payment of hydro bills by…
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Ontario Energy Board (“OEB”) directive:  Power will be restored at no charge to those residential customers currently disconnected for non-…
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Eastern Ontario Power has applied to raise its electricity distribution rates. Learn more. Have your say. For English Click Here For French Click…
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As part of our commitment to provide you with safe and reliable electricity service, we have outlined the best way for us to do business together in…
Update 11:30 am  Power has been restored in most areas. Small pockets of service are still without power due to falling tree branches and a…