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Customer News & Media

 

Eastern Ontario Power is committed to keeping its customers informed about our current programs and services, any changes in our services that may affect them, and about our work in the community.

You will find our recent announcements and media releases listed below If you have any questions, please contact us.

 
 

Recent News & Media

Eastern Ontario Power announces Time-of-Use Electricity Billing to begin in June 2012

Friday, May 25, 2012

GANANOQUE, ONTARIO (May 22, 2012) – Eastern Ontario Power Inc. will send eligible customers** their first Time‐Of‐Use (TOU) bill beginning in July 2012 for energy consumed in June 2012.

TOU billing divides a consumer’s electricity consumption into three different time periods; onpeak, mid‐peak and off‐peak. Each time period has a corresponding rate that will be charged for electricity used during that time. On‐peak electricity rates are the highest, off‐peak electricity rates are the lowest with mid‐peak rates falling somewhere in between. Weekends and holidays are off‐peak and at the lowest TOU rate.

Time‐Of‐Use billing provides an incentive for customers to use electricity during off‐peak periods by charging a lower price during these times, thus managing their electricity costs. By shifting energy‐intensive activities to off‐peak periods, consumers will help smooth electricity demand peaks, create a sustainable electricity supply, and help the environment.

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Fort Erie and Gananoque/Eastern Ontario Power Rate Application

Thursday, December 8, 2011

Canadian Niagara Power Inc. (“CNPI”) has applied to the Ontario Energy Board (the “Board”) for permission to change its delivery charges beginning May 1, 2012. CNPI operates in three service areas: Port Colborne, Fort Erie and Gananoque (Eastern Ontario Power). READ MORE Part 1  READ MORE Part 2 
 

IMPORTANT NOTICE TO LANDLORD’S & PROPERTY MANAGER’S

Wednesday, August 10, 2011

Effective September 1, 2011, Eastern Ontario Power will disconnect electrical service to rental properties upon move out of a tenant, if a new occupant account has not been established.  This disconnection will be processed automatically if we do not have your signed “Landlord Consent for Service Connection” form on file.
 
Landlord’s/Property Manager’s wishing to avoid disconnection of electrical service to rental properties need to contact our office to arrange transfer of the electricity service account into their names at or before change of occupancy.
 
Please note that disconnected services may require an Electrical Safety Authority inspection at the expense of the Landlord/Property Manager.  A reconnection fee will apply once service is restored.  Eastern Ontario Power assumes no responsibility for any loss or damage to property resulting from the disconnection of electrical service.
 

Time-of-Use Updates

Wednesday, August 10, 2011

Time-of-Use rates will be implemented in your area by early 2012. In preparation, Eastern Ontario Power is currently switching all customers over to calendar billing. What does this mean and how will it affect you?
 
  • With calendar billing, your bill will include your consumption from the first day of the month to the last day of the month
  • It will now be easier to track your monthly energy usage
  • During the transition, you may notice a temporary fluctuation in the number of days billed on your invoice
  • This change will happen over a few invoices
 

Eastern Ontario Power Lights Up Gananoque

Friday, October 2, 2009

Eastern Ontario Power Lights Up GananoqueOctober 2, 2009 (Gananoque, Ontario) – Eastern Ontario Power (“EOP”) announced today that it is making a $10,000 donation to the Town of Gananoque’s King Street Lighting Beautification project.
 
“With this donation, EOP is helping provide energy efficient lighting to this project promoting the need for energy conservation, and thereby saving energy costs for the Town and reducing their carbon footprint.  Through this and other energy conservation initiatives offered, the Company is dedicated to providing various conservation programs to all sectors of the community,” said Michael Pescod, Regional Manager.
 
“The Town is very pleased and grateful that EOP has recognized our efforts to reduce our energy use with our new street lighting on King Street West.  This funding commitment is another example of EOP’s willingness to partner with the Town to help achieve a more sustainable community”, said Jim Garrah, Mayor of the Town of Gananoque.

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