Eastern Ontario Power
Emergency / Power Outage - 1-844-601-WIRE Electrical Safety Community Involvement signup Bill Changes Annual Scorecard
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Welcome to Eastern Ontario Power

 

We proudly and safely distribute electricity to over 3,500 customers in the Gananoque area. Canadian Niagara Power Inc. ("Eastern Ontario Power") is also responsible for the maintenance of the local electricity distribution system.

Our website provides you with access to a broad range of information, whether you are a residential or commercial customer. With a long history of serving our communities, Eastern Ontario Power takes great pride in providing professional service and competitive rates to our customers.

If you are unable to find the information you require within our website, or have further questions, please contact us at our Customer Service Centre at 613.382.2118. You can also reach our team of customer service representatives by completing our online contact form.

 

Recent News & Media

8% Rebate for Ontario families

Monday, February 27, 2017

 

Important notice to Eastern Ontario Power residential customers

Friday, February 24, 2017

Ontario Energy Board (“OEB”) directive:  Power will be restored at no charge to those residential customers currently disconnected for non-payment, for the period through April 30, 2017.  Additionally, load limiters will also be removed at no charge to those customers affected.  For those customers to be reconnected, we require a signed copy of the reconnection waiver.  A copy of the waiver is available for download here.
Eastern Ontario Power is committed to providing affected customers with a timely response to this directive.  Details of the full OEB decision and order can be found here.
 
 

Unplanned Power Outage

Wednesday, January 11, 2017

Unplanned Power Outage 2:30 pm - In order to change a broken pole, we will be required to have an unplanned power interruption starting at approximately 2:30 pm and lasting for approximately two hours, for the following areas. Eastern Ontario Power would like to thank you for your patience during this unplanned outage.
Kingston Mills Road
Daylan Ave.
Thompson Cres.
Battersea Rd.
Italia Lane.

Update 4:30pm - Power has been fully restored. Thank you for your patience and understanding during this unplanned power outage.
 

New Power Outage/Trouble Call Number

Thursday, December 1, 2016

Changes to serve you better! A dedicated Power Outage/Trouble Call communication line is now available. Dial 1-844-601-WIRE(9473)
 

 

 

Scorecard 2015- Canadian Niagara Power Inc.

Thursday, September 29, 2016

To view Canadian Niagara Power Inc. 2015 Scorecard click here.