Eastern Ontario Power
Emergency / Power Outage - 1-844-601-WIRE Electrical Safety Community Involvement signup Bill Changes Annual Scorecard
Page Top

Welcome to Eastern Ontario Power

 

We proudly and safely distribute electricity to over 3,500 customers in the Gananoque area. Canadian Niagara Power Inc. ("Eastern Ontario Power") is also responsible for the maintenance of the local electricity distribution system.

Our website provides you with access to a broad range of information, whether you are a residential or commercial customer. With a long history of serving our communities, Eastern Ontario Power takes great pride in providing professional service and competitive rates to our customers.

If you are unable to find the information you require within our website, or have further questions, please contact us at our Customer Service Centre at 613.382.2118. You can also reach our team of customer service representatives by completing our online contact form.

 

Recent News & Media

Planned Power Outage - October 4th - 2018

Tuesday, October 2, 2018

 
Dear Customer:
 
NOTICE OF PLANNED POWER INTERRUPTION
 
In order to make improvements to our electrical system there will be a power interruption affecting customers in the following area; Customers on Market, Kate, Water, St-Lawrence, Princess, Clarence, King Street West and Church (Only customers who have received this notification are affected).

         DATE:        Thursday, October 4th, 2018

         TIME:         22:30 to 4:30 am
 
If for some unforeseen circumstances the interruption has to be cancelled the interruption will be re-scheduled at a later date.
 
 
The outage is necessary to carry out maintenance work safely that will upgrade equipment, improve power delivery reliability and reduce the risk of unplanned or “forced” outages.
By providing start and finish times for this service interruption, we are trying to minimize any inconvenience of power loss to you. Please be advised, that it is the customer’s responsibility to make alternate arrangements if there is a need for power.
 
We regret any inconvenience caused by this interruption.  If you have any questions, please contact our office at (613) 382-2118.
 
 Thank you
 
 
 

Planned Power Outage - Sept 23rd-2018

Friday, September 14, 2018

Hydro One has a scheduled power outage Sunday, September 23rd,2018 from 7:00 to 12:00 (noon) affecting customer west of Joyceville Rd.


These upgrades will provide an alternate power supply that will assist in improving the reliability to the area. These upgrades are part of the system improvements Eastern Ontario Power and Hydro One have committed to the town and our customers. Eastern Ontario Power apologize
s for the inconvenience of this planned power outage. We are committed to continue to work with Hydro One and together work to improve the electrical system in the area. 
 
 

Canadian Niagara Power Inc 2017 Scorecard

Friday, September 28, 2018

CNPI - 2017 Scorecard click here to view.
 

Notice to Customers - In the event of a Postal Disruption

Friday, September 21, 2018

Eastern Ontario Power “EOP” is aware of the possibility of a postal strike in the near future.
 
In order to assist customers in maintaining their hydro account  EOP is offering/reminding customers of the following tools to ensure you have access to and are aware of how EOP can help you manage your monthly hydro bill during a postal strike and in the future;
 
Sign up for e-BillingReceive your monthly invoice by email! Mange your bills from anywhere at anytime. e-Billing is confidential, secure and easy to enroll.  Sign up today and you will also be entered into a draw to win one of five $500.00 credits toward your bill! Visit our website for rules and regulations. e-Billing
 
Sign up for Pre-Authorized Debit PlanBy having your bill payments automatically deducted from your bank account each month, you save time, money, and you never have to worry about your due date again.  Sign up here; Pre- Authorized Debit Plan
 
Pay through your Financial InstitutionYou always have the option to pay by internet banking, telephone banking, at an ATM, or in person at any financial institution.
 
 
For any questions or concerns with these options or other tools, please contact our office.
 
For further information regarding the latest Canada Post labour negotiations please visit; Canada Post Labour Negotiations

To view PDF click here

 
 

Enroll for e-Billing to be eligible for a chance to WIN YOUR BILL!!

Friday, September 21, 2018

Enroll for e-Billing to be eligible for a chance to WIN YOUR BILL!!



To register click here: http://www.easternontariopower.com/e-billing