Eastern Ontario Power
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Welcome to Eastern Ontario Power


We proudly and safely distribute electricity to over 3,500 customers in the Gananoque area. Canadian Niagara Power Inc. ("Eastern Ontario Power") is also responsible for the maintenance of the local electricity distribution system.

Our website provides you with access to a broad range of information, whether you are a residential or commercial customer. With a long history of serving our communities, Eastern Ontario Power takes great pride in providing professional service and competitive rates to our customers.

If you are unable to find the information you require within our website, or have further questions, please contact us at our Customer Service Centre at 613.382.2118. You can also reach our team of customer service representatives by completing our online contact form.


Recent News & Media

Power Outage

Monday, June 20, 2016

  • The Power Outage in Gananoque was caused by a car hitting a hydro pole. Crews are on site and the estimated time for restoration is 1:30pm

Unplanned Power Outage

Thursday, June 2, 2016

Update 1:15 pm Power has been fully restored. If you are still experiencing a power outage please contact our office at 613-382-2118. Eastern Ontario Power would like to thank it's customers for their patience during this Hydro One unplanned power outage issue.

Update 12:10 pm EOP is currently experiencing an unplanned power outage in the Gananoque Area due to a Hydro One issue. Hydro One's estimated time for restoration is currently 2:30pm. Further updates will be provided as soon as they are available

Update 11:30 am EOP is currently experiencing an unplanned power outage in the Gananoque Area due to a Hydro One issue. Crews have been dispatched. Further updates to be provided.


Monday, April 18, 2016

FORT ERIE, ON (April 18, 2016)  Eastern Ontario Power is pleased to announce the launch of ‘My Energy Kit’, a local Save On Energy pilot program to assist residential customers in reducing their energy consumption. 

The 'My Energy Kit' program provides residential customers with an opportunity to build their own FREE energy‐saving kit with a value of up to $500 per home. Qualifying customers will be asked to complete an online questionnaire to determine what products would help them save the most amount of energy at home. Once an order is placed, a kit will be custom made and shipped directly to their homes, free of charge. Additional products may also be purchased at a discounted price, to help customers who are looking for an even greater level of savings. 

"We are very excited to be offering this revolutionary new program to our residential customers, a first in Canada," said Glen King, Vice‐President Finance and Chief Financial Officer of FortisOntario. "The 'My Energy Kit' program was designed to provide residential customers with energy efficient products catered to their individual needs, helping them save money by maximizing the energy savings at home."

The program is funded by the Independent Electricity System Operator (IESO) and only available while quantities last. Products include LED light bulbs, smart power strips, faucet aerators for usage with electric hot water, weatherization items and more. For a full list of available products, as well as program details, please visit the website: www.myenergykit.ca

For more information, please contact:
Rodney Barber
Regulatory Analyst
Canadian Niagara Power Inc.
Telephone: 905.871.0330, Ext 3291

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CNPI’s 2014 Scorecard

Tuesday, September 29, 2015

To view CNPI's 2014 Scorecard click here.

FAQ 2014 Scorecard for Electricity Distributors

Tuesday, September 29, 2015

To view The Frequently Asked Questions from CNPI's 2014 Scorecard click here.