Eastern Ontario Power
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Welcome to Eastern Ontario Power

 

We proudly and safely distribute electricity to over 3,500 customers in the Gananoque area. Canadian Niagara Power Inc. ("Eastern Ontario Power") is also responsible for the maintenance of the local electricity distribution system.

Our website provides you with access to a broad range of information, whether you are a residential or commercial customer. With a long history of serving our communities, Eastern Ontario Power takes great pride in providing professional service and competitive rates to our customers.

If you are unable to find the information you require within our website, or have further questions, please contact us at our Customer Service Centre at 613.382.2118. You can also reach our team of customer service representatives by completing our online contact form.

 

Recent News & Media

Making Connections-Winter 2011 Newsletter

Thursday, December 8, 2011

To view Making Connections-Winter 2011 Newsletter click here.
 

Fort Erie and Gananoque/Eastern Ontario Power Rate Application

Thursday, December 8, 2011

Canadian Niagara Power Inc. (“CNPI”) has applied to the Ontario Energy Board (the “Board”) for permission to change its delivery charges beginning May 1, 2012. CNPI operates in three service areas: Port Colborne, Fort Erie and Gananoque (Eastern Ontario Power). READ MORE Part 1  READ MORE Part 2 
 

Ontario Energy Board Adjusts Energy Prices - May 1, 2012

Wednesday, November 9, 2011

The Ontario Energy Board has announced electricity prices for residential and small commercial customers effective May 1, 2012. For more information click here
 

IMPORTANT NOTICE TO LANDLORD’S & PROPERTY MANAGER’S

Wednesday, August 10, 2011

Effective September 1, 2011, Eastern Ontario Power will disconnect electrical service to rental properties upon move out of a tenant, if a new occupant account has not been established.  This disconnection will be processed automatically if we do not have your signed “Landlord Consent for Service Connection” form on file.
 
Landlord’s/Property Manager’s wishing to avoid disconnection of electrical service to rental properties need to contact our office to arrange transfer of the electricity service account into their names at or before change of occupancy.
 
Please note that disconnected services may require an Electrical Safety Authority inspection at the expense of the Landlord/Property Manager.  A reconnection fee will apply once service is restored.  Eastern Ontario Power assumes no responsibility for any loss or damage to property resulting from the disconnection of electrical service.
 

Time-of-Use Updates

Wednesday, August 10, 2011

Time-of-Use rates will be implemented in your area by early 2012. In preparation, Eastern Ontario Power is currently switching all customers over to calendar billing. What does this mean and how will it affect you?
 
  • With calendar billing, your bill will include your consumption from the first day of the month to the last day of the month
  • It will now be easier to track your monthly energy usage
  • During the transition, you may notice a temporary fluctuation in the number of days billed on your invoice
  • This change will happen over a few invoices